Privacy Policy

1. WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us such as your name, address, email address and other information required to process and fulfil your order.

When you browse our store, we may also automatically receive your computer’s internet protocol (IP) address and other technical information that helps us learn about your browser, device and operating system.

Email marketing (if applicable): With your permission, we may send you emails about ONYA Eyewear, new products, promotions and other updates.

2. CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment information, place an order, arrange for delivery or return a purchase, we understand that you consent to our collecting and using that information for the relevant purpose.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your consent or provide you with an opportunity to decline.

How do I withdraw my consent?

If, after you opt in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time by contacting us at info@onyaeyewear.com.au.

3. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. SHOPIFY

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your data may be stored through Shopify’s data storage, databases and general Shopify applications. Shopify stores data using appropriate security measures.

5. PAYMENT

If you choose a payment method made available through our store, your payment information may be processed by Shopify and/or the applicable payment provider.

Payment information is handled in accordance with applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.

Purchase transaction data is generally stored only for as long as necessary to complete your purchase transaction or as otherwise required for legitimate business, legal or compliance purposes.

Payment gateways and payment processors may have their own privacy policies governing how they handle your information.

6. THIRD-PARTY SERVICES

In general, third-party providers used by ONYA Eyewear will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Certain third-party service providers, including payment gateways, payment processors, marketing platforms, fulfilment providers and other service providers, may have their own privacy policies in relation to the information we provide to them.

We recommend reviewing the privacy policies of relevant providers so you can understand how your personal information may be handled.

Certain providers may be located in, or have facilities located in, a different jurisdiction to you or ONYA Eyewear. If you proceed with a transaction involving a third-party service provider, your information may therefore be subject to the laws of the jurisdiction in which that provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you may no longer be governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our website. ONYA Eyewear is not responsible for the privacy practices of other websites and we encourage you to review their privacy policies.

7. SECURITY

To protect your personal information, we take reasonable precautions and follow generally accepted industry practices designed to prevent your information from being inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Where payment information is transmitted through our website, appropriate encryption and security technologies may be used.

Although no method of transmission over the internet or electronic storage is completely secure, we use reasonable safeguards and rely on reputable third-party providers to protect information processed through our store.

COOKIES

Our website and service providers, including Shopify, may use cookies and similar technologies to operate the website, remember your preferences, maintain your shopping cart, understand website usage and improve your experience.

Cookies may include session cookies, analytics cookies, functionality cookies, advertising cookies and other technologies used by Shopify or our third-party service providers.

You may be able to manage or disable cookies through your browser settings or other cookie preference tools available on our website. Please note that disabling certain cookies may affect the functionality of the website.

8. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state, territory or province of residence, or that you are the age of majority in your state, territory or province of residence and have given your consent to allow any of your minor dependants to use this site.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect when they are posted on the website.

If we make material changes to this policy, we may provide notice that it has been updated so that you are aware of what information we collect, how we use it and under what circumstances we may disclose it.

If ONYA Eyewear or its business is acquired, merged or transferred to another entity, your information may be transferred to the relevant new owner or entity so that the business may continue to operate and provide products and services to you.

10. QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or request deletion of personal information we hold about you, register a complaint, withdraw consent or request more information about how we handle your personal information, please contact us at:

info@onyaeyewear.com.au

11. SMS INFORMATION

Information collected through SMS opt-in will not be sold or rented.

Where you opt in to receive SMS marketing from ONYA Eyewear, we may use your phone number and related information to send you marketing messages, product updates, cart reminders and other communications you have agreed to receive.

You may opt out of SMS marketing at any time by following the unsubscribe instructions provided in our messages or by contacting us at info@onyaeyewear.com.au.